Responsibilities

Excellent communication skills and the ability to listen are important assets to the team member performing the essential role of Medical Assistant in the Direct to Employer medical practice. The Medical Assistant must have the desire to make a positive impact on the lives of patients. The Medical Assistant must have the ability to multitask, take initiative to complete job duties in a timely manner, and perform routine clinical and administrative tasks to keep the office of physicians and other health practitioners running efficiently. The Medical Assistant acts as a Patient and Employer Experience Champion, demonstrating curiosity about ever-improving the health outcomes of the patients we serve. Medical Assistants are responsible for:

• Giving injections and performing venipuncture as needed.
• Taking accurate vital signs, which include, but are not limited to, temperature, pulse, respirations, blood pressures, height and weight, and entering data into the computer system.
• Assisting clinicians during examinations and other patient-related duties to ensure the safety and well-being of patients in the practice.
• Refilling prescription in accordance with GVH's prescription refill policy.
• Demonstrating competency in necessary skills to perform a variety of administrative and patient-related duties to ensure quality care to the adolescent, adult and geriatric patient.
• Interviewing patients in a polite and courteous manner.
• Engaging, promoting self-care and providing encouragement to the patient.
• Preparing the patient chart prior to the visit. Ensuring that all test results, hospital records and consult letters are in the record. Identifying any quality gaps and flagging them for the provider.
• Performing tests such as EKGs, PFTs, audio tests and vision tests and must set up any other tests requested by the physician.
• Communicating test results to the patient under the direction of the provider, as well answering questions that the patient may have.
• Assisting with maintenance of the supply closet. Responsible for keeping accurate, up-to-date record of drug supplies on hand.
• Screening and redirecting telephone calls and walk-in visitors.
• Organizing, maintaining and updating files/databases.
• Coordinating scheduling of appointments.
• Engaging in population health activities related to the Primary Care patients, which may include patient outreach for wellness, care coordination, transitions of care, healthcare navigation, prevention screening outreach, etc.
• Creating and submitting medication prior authorization to insurance companies when required.

Schedule: Monday, 7am–4:30pm; Tuesday, 7am–4:30pm; Wednesday, 9:30am–6pm; Thursday, 7:30am–4:30pm; Friday, 7:30am–2pm.